What does “Invoice exempt from VAT under Article 25 of the VAT Act”mean?
From 01/07/2020 we are part of the "Small business scheme" [...]
Can I use the fabrics for sleepwear?
As indicated by all manufacturers, our fabrics are not flame-proof [...]
What is your return policy?
Check our RETURNS AND REFUND policy here [...]
Can I pick up the goods personally?
Yes, select "Local Pickup @NANAAI" upon checkout and no shipping [...]
When will my order be shipped?
Our order will be shipped within 1-2 business days of [...]
What is the width of the fabric?
Each manufacture have their own width, usually between 114 – [...]
Should I wash the fabrics before sewing?
Yes! We know that you would love to start a.s.a.p. [...]
Why does “Stichting Mollie Payments” appear on your bank statement?
We use Mollie B.V as our payment service provider, a [...]
Is there someone I can contact directly with general enquires?
Yes! And we will be happy to help you. If [...]
Can I change or cancel and order once it has been place?
We do our best to ship order quickly and once [...]